Home / YoYo Policies

YoYo Return Policy

Any YoYo item can be returned within 14 days of purchase in its original packaging & condition without wear & tear.

1 year warranty against any and all manufacturing defects.

Warranty does not cover wear & tear, mishandling or improper use & storage.

Please contact info@yoyomats.com with any return inquiries.

YoYo Shipping Policy

When your order ships, you will receive a shipping confirmation email with a link to track your package. Some orders will ship in multiple boxes and each box will have its own unique tracking number. 

YoYo Mat In stock products will ship within 24 business hours to US customers. For orders placed outside the US, please allow up to two weeks for arrival of your package(s). 

Please contact shipping@yoyomats.com for any shipping inquiries or issues. 

YoYo Email Privacy Policy

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why Did You Receive an Email from Us?

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How We Protect Your Privacy

We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing & Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How Can You Stop Receiving Emails from Us?

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.

If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to info@yoyomats.com for review.